Refund Policy

Last updated: 15 June 2026

This policy explains how refunds work for Parvaz, a digital SaaS starter kit sold through Paddle.

Digital product

Parvaz is delivered digitally by granting access to a private GitHub repository. Once access has been granted, the product can be copied or downloaded, so refunds are limited.

Refund window

If you bought Parvaz by mistake or cannot access the repository after we have had a reasonable chance to help, email us within 7 days of purchase and we will review your refund request.

When refunds may be declined

We may decline a refund request if:

• You have already been granted repository access and copied, downloaded, or used the code.
• The request is made more than 7 days after purchase.
• The issue is caused by unsupported custom changes or third-party service limitations.
• The request appears abusive or fraudulent.

Payment processing

Paddle acts as the merchant of record for Parvaz purchases. Approved refunds are processed through Paddle and may take several business days to appear on your payment method, depending on your bank or card provider.

How to request a refund

Email hello@parvaz.dev with the email address used for purchase, your Paddle receipt or transaction ID, and a short explanation of the issue.